The Challenge Bardinet needed an automated process for the sales force to record purchase orders and compile reports.
The Solution Bardinet now uses Lotus Notes and Domino for e-mail, calendars and scheduling. Bardinet also uses Lotus Domino Enterprise Server to host other CRM applications.
The Benefit Bardinet has boosted its sales and customer satisfaction levels and streamlined its business processes while increasing the efficiency of its sales force. The business also has reduced the time it takes to process an order and increased order accuracy.